All training orders imply the customer's unreserved acceptance of and full compliance with these general terms and conditions of sale, which take precedence over any other customer document, and in particular over any general terms and conditions of purchase.

LEAH CONSULTING will send the Customer a continuing professional education agreement drawn up in accordance with Articles L6353-1 and L6353-2 of the French Labour Code. The Customer undertakes to return a signed copy to LEAH CONSULTING as soon as possible, bearing its commercial stamp. A certificate of attendance can be sent to the Customer on request.

The subcontracted training activity includes face-to-face instruction for an audience of participants who have signed a training agreement or contract with the customer. This activity may consist of theoretical and practical instruction, and give rise to an assessment of acquired skills.

The customer is invoiced after the service has been provided. The invoice is payable in full within 30 days. A deposit of 30% may be requested by the customer when signing the order.

Conditions for cancellation of training courses by the customer

Cancellations must be made in writing. In the event of cancellation less than 5 working days before the start of the course, the total cost of the course will be payable immediately as a lump-sum compensation.

Training aids

LEAH CONSULTING will deliver paper or dematerialized supports if applicable.

Prices and regulations

All our prices are in euros and exclusive of tax. They are subject to VAT at the current rate. Any training begun is due in full.

 

Invoices are payable in euros within 30 days of the invoice date, without discount, and must be made payable to LEAH CONSULTING. In accordance with the provisions of the French Commercial Code, the interest rate applicable in the event of late payment is equal to the semi-annual refinancing rate of the ECB (European Central Bank) plus 10 points. Any sum not paid by the due date will incur late payment penalties calculated at this rate, which will be payable automatically upon receipt of the notice informing the Customer that they have been charged to his account.

 

In addition to the penalties incurred in the event of late payment, the Customer will be required to pay a fixed indemnity of €40 to cover collection costs, in accordance with Articles L441-6 of the French Commercial Code and D. 441-5. However, LEAH CONSULTING reserves the right to claim additional compensation on presentation of supporting documents, if the costs actually incurred exceed this amount.

Si le Client souhaite que le règlement soit émis par l’OPCO dont il dépend, il lui appartient :

- Apply for funding before the start of the course, and ensure that the application is properly completed.

• Explicitly indicate this on the registration form or order form.
• Ensure that the payment is completed by the OPCO it has designated.

If the OPCO only partially covers the cost of the training, the remainder will be invoiced to the customer.

 

If LEAH CONSULTING has not received payment from the OPCO by the 1st day of training, the customer will be invoiced for the full cost of the course.

 

In the event of non-payment by the OPCO, for any reason whatsoever, the Customer will be liable for the full cost of the training and will be invoiced for the corresponding amount.

Any cancellation of participation by a beneficiary within the time limit specified above will be invoiced at 100%. All cancellations due to the customer dropping out during the course, or to the course ceasing for any reason whatsoever, whether due to the customer or not, will be invoiced at 100%. In the event of travel expenses agreed between the service provider and the customer, and already incurred by the trainer (the day before or the day of the course, for example), the invoice will include the agreed expenses.

The trainer informs the trainee of the rules of common life and safety instructions. Any breach is reported verbally to the customer, and may result in the trainee's dismissal, in accordance with the provisions of the French Labor Code.

The information collected on the Customer is subject to data processing carried out by LEAH CONSULTING and is essential for the processing of the Customer's order. This information and personal data is also kept for security purposes, in order to comply with legal and regulatory obligations. It will be kept for as long as is necessary to carry out the work ordered and any guarantees that may apply after completion of the work. The data controller. LEAH CONSULTING - Headquarters: 3 rue des Blés 77133 MACHAULT France- catherineharnisch@hotmail.com

Access to personal data will be strictly limited to employees of the data controller, authorized to process such data by virtue of their position. The information collected may be communicated to third parties linked to the company by contract for the performance of processed tasks, without the customer's authorization being necessary.

In accordance with the French Data Protection Act no. 7817 of January 6, 1978, as amended by Act no. 200 4801 of August 6, 2004, and European Regulation no. 2016/. 679, customers have the right to access, rectify, delete and port their personal data, as well as the right to object to the processing of their personal data for legitimate reasons. These rights may be exercised by contacting the data controller at the postal or e-mail address mentioned above, enclosing valid proof of identity. In the event of a complaint, the customer may contact the Commission Nationale de l'Informatique et des Libertés (CNIL). "

LEAH CONSULTING may grant the Customer the right to reproduce, use, distribute, adapt, modify and exploit the training materials, for internal use only and under clearly defined conditions.

All information (except that which is accessible to the public) of which LEAH CONSULTING or the Customer has knowledge, or which has been communicated by the other party or by a third party customer, prior to or during the performance of the contract, is strictly confidential and each party undertakes not to divulge it.

The General Conditions and all relations between LEAH CONSULTING and its customers are governed by French law.

To meet the requirements of articles L.611 to L.616 and R.612 to R.616, consumer mediation is free of charge for consumers, with the costs of processing and investigating mediation cases being borne by the professionals. It can only be initiated by the consumer, who can only refer a matter to the mediator if he or she has first made a written approach directly to the professional concerned, or to his or her customer service department, in an attempt to resolve the dispute.

Any disputes that cannot be settled amicably will be under the exclusive jurisdiction of the MELUN Commercial Court, regardless of the Customer's registered office or place of residence, notwithstanding multiple defendants or the introduction of third parties.