Leah Consulting
"The ultimate goal of customer relations is not satisfaction but customer delight."
Our 3 pillars
Support and training in client relations in luxury and high-end sectors:
Creation of support programs and training to help companies improve their service level and position themselves in high-end markets.
Business booster:
Facilitate the development of young luxury brands by presenting them to potential clients through events. Help these young talents find new opportunities through my network of influencers and consumers related to my several years of experience as the director of La Première at Air France.
Transitional management:
As a transition manager, I bring operational expertise to companies during periods of strategic change, leading complex projects and ensuring business continuity while transferring skills to the existing teams.
A few figures
+11
Businesses
Calculation period: 01/01/25
13K
Training hours
+100
Beneficiaries
Our training courses
Excellence in Customer Relations: Advanced Techniques for Creating Memorable Experiences
Two-day immersive training designed for professionals in direct contact with customers.
Operational Excellence Management
Two-day immersive training dedicated to managers looking to enhance their leadership and team management skills.
Virtual Leadership: Advanced Strategies for Effectively Managing Remote Teams
A 2-day training designed to support managers in effectively leading their remote teams.
Acquire the Essential Skills for Effective Recruitment
Two-day immersive training designed for recruitment professionals to structure and optimize their practices.
94
Participants have completed 100% of their Training
93%
Participants recommend this training at the end of the course
100%
Participants responded to the hot satisfaction survey
98%
Participants passed their tests at the end of the training
Positive Feedback
CEO
Aerospace
"An effective training that transformed our team management through practical tools and concrete case studies."
HRD
Transportation services
"A top-notch program with practical tools, immediate results"
HRD
Tourism and Hospitality
"An Excellence training that combines technical, relational, and emotional skills and has revitalized our teams"
The companies that have trusted us
Lenôtre
Parnasse
ADP
Royal Jordanian
Samaritaine
Club Med
Atelier Victor
Schiaparelli
City One
Sup de Luxe
INSEEC
catherineharnisch@hotmail.com
+33 6 71 17 45 76
3 rue des Blés, 77133 Machault France